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CCSV

Community Care Service

Voucher for the Elderly (CCSV)

Learn more about the government-subsidised care scheme that helps you save up to 95% of home care costs.

CCSV

Community Care Service Voucher for the Elderly (CCSV)

Learn more about the government-subsidised care scheme that helps you save up to 95% of home care costs.

What is CCSV?

CCSV (Community Care Service Voucher for the Elderly) is a major government subsidy scheme. As a “Recognised Service Provider”, Evercare partners with the Social Welfare Department to offer home-based services. 

HOW

Clients can choose a service package priced between HK$4,182 - $10,455. Their vouchers allow for six categories of co-payment: 5%, 8%, 12%, 16%, 25%, 40%.

WHEN

Clients will be eligible to join as long as they are queuing in the Central Waiting List for subsidised long term services, have not used residential services or community care services, and are assessed to have moderate or severe physical impairment.

WHO

Designed for people with more complex care needs.

Why

We want to help our loved ones age safely, in the comfort of their home, surrounded by family and neighbours they care about, in the communities they love.

What Services are Included

Under the CCSV scheme, voucher holders can receive care in a day-care centre or in the comfort of their home. Evercare specialises in home-based services, making home care affordable and accessible to everyone.

Centre-based Services

Receive care in a day care centre

Medical expertise

Safety and hygiene

Social interactions

Family time

One-on-one attention

Convenience

Not Avaliable

Home-based Services

Receive personal and rehabilitation care at home

Medical expertise

Safety and hygiene

Social interactions

Family time

One-on-one attention

Convenience

co-payment amount for different vouchers

Estimate My Fee

Co-payment rate*

Package value**

*Your co-payment category is listed inside your CCSV certificate.
**Based on the CCSV service packages Evercare offers.

Original Fee

With 88% Subsidy

HK$7460

HK$6565

You Pay

HK$895

are you interested in home care services?

Fill in your contact information and one of our care specialists will reach out within 1 business day to better understand your family's needs.

You Can Trust Us To

1. Support Your Loved One’s Needs

Our services range from escort services and rehabilitation therapy to personal care, at your preferred time, within the comfort of your home.

Personal Care

  • Toileting and bathing
  • Cooking and feeding
  • Exercise

Specialist Care

  • Cancer Care
  • Dementia Care
  • Stroke Care
  • Post-operative Care

Rehabilitation Care

  • Post-discharge care
  • Physiotherapy
  • Occupational therapy
  • Care assessment

Nursing Care

  • Tube-feeding
  • Wound dressing and stoma care
  • IV injections
  • Suctioning
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2. Deliver Professional Nursing Care

Our experienced care professionals have been trained in top hospitals and nursing facilities, and vetted for their competencies and qualifications.

Our care professionals are certified by the following institutions:

  • Hong Kong Nursing Council
  • Social Welfare Department
  • Vocational Training Council
  • Employees Retraining Board

3. Arrange Service Hours To Suit You

From as few as 2 to as many as 24, you control your service hours. We’re happy to cater to your needs, because we have your best interests at heart.

4. Find The Right Care Across Hong Kong

Evercare's service covers 99% of elderly (65 years of above) in Central and Western, Eastern, Southern, Wan Chai, Kowloon City, Kwun Tong, Sham Shui Po, Wong Tai Sin, Yau Tsim Mong, Islands, Kwai Tsing, North, Sai Kung, Sha Tin, Tai P, Tsuen Wan, Tuen Mun, and Yuen Long District.


Inquire Now

How It Works

1. Contact your CCSV Manager

Understand what services are included under the CCSV scheme

2. Customize a personal care plan

Make an appointment with Evercare's social worker to undergo an in-home care assessment and receive a personal care plan.

3. Be Matched With a Professional and Enjoy Our Services

Based on all the information you’ve given us, we will match your loved one with the right care professional.

FAQ

  • Is there an expiry date for the CCSV voucher?

    If the Voucher Certificate holder has not used the Voucher Certificate for purchasing community care service for the elderly from any recognised service providers within 3 months after the issue date, the Voucher Certificate being held would become void.

  • My dad is currently using day care services at a community care centre, but he now wants to move to receive care at home. What happens now?

    Each month, CCSV voucher holders are allowed to renew their services. This means you can book services from the same or a different service provider, as well as adjust your service hours and the specific services you need. All you need is your “Community Care Service Voucher Certificate”  and HKID.

  • How to apply?

    The Social Welfare Department will send invitation letters directly to eligible elderly persons on the Central Waiting List to invite them to join the Third Phase of the Pilot Scheme. To understand the whole application process, check out the following steps:

    1. Request a Standardised Care Need Assessment at a Neighbourhood Elderly Centre (conducted by a social worker)
    2. Eligible people will receive an invitation letter from the Social Welfare Department
    3. Fill out the relevant paperwork
    4. Receive voucher certificate

  • What if I want to change my care professional?

    Give us a call at 3905 4000. We can discuss what aspects of the care you want changed so we can provide you with a more appropriate match.

Learn More About Our CCSV Packages

Let us guide you on how to choose the right service for you and your loved one.

Contact Us
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