An Evercare Live-in Caregiver offers:

• 24/7 Assistance: Provides continuous support for daily activities, medical needs, and overall well-being.
• Emotional Support: Delivers dedicated care that builds companionship and enhances emotional health for your loved one.

Our caregivers possess at least one of the following qualifications:

• Nursing School Attendance: Formal education in nursing.
• Relevant Experience: Background in private nursing, home care, hospitals, or elderly care homes.
• Relevant Certification: Credentials such as caregiving, nursing diplomas, or registered nurse qualifications.

Caregivers work in Hong Kong under the Foreign Domestic Helper visa, with a standard contract term of two years.

Your Evercare Live-in Caregiver will primarily focus on nursing tasks, but can assist with:

• Light Cooking: Simple meal preparation.
• Household Chores: Laundry and maintaining a clean, hygienic environment for the patient.

We have candidates already in Hong Kong who are available to work right away. Otherwise, the hiring process of a Live-in Caregiver typically takes 2.5-4 months.

Our nursing consultant team rigorously screens candidates based on:

• Qualifications: Assessing relevant education and certifications.
• Clinical Experience: Evaluating previous caregiving roles.
• Work Attitude: Conducting interviews to gauge professionalism and empathy.

We thoroughly review educational certificates, work references, and recommendation letters to ensure quality candidates.

Our comprehensive 3-hour training covers:

• Holistic Caregiving Plan: Customized strategies for overall well-being.
• Family Communication: Effective methods to engage loved ones.
• Mobility Exercises: Techniques to enhance comfort.
• Activity Planning: Ideas for both active and quiet engagement.
• Resource Samples: Tools like daily intake charts and medication records for effective monitoring.

While replacements are rare due to our thorough matching process, we take your satisfaction seriously. If issues arise:

• We investigate promptly and communicate with the caregiver.
• We offer free local nurse visits for additional support.
• If unresolved within the two-year contract, we will assist in finding a replacement.

Evercare's care manager offers ongoing support to help your Live-in Caregiver integrate into your family seamlessly. Our service quality monitoring includes:

• Initial Support Call: At the start of the contract to ensure a smooth transition.
• Follow-Up Call: Three weeks later to assess integration and satisfaction.
• Ongoing Counseling: Additional support as needed to help your caregiver succeed.

• Working visa fee charged by the Immigration Department
• Contract notarized fee charged by Philippine Consulate
• One standard medical examination (HK)
• Professional guidance for employers and caregivers
• Two years consultation period within the contract
• Handling/proceeding fee for all documents of relevant governments
• Administration fee charged by our agency
• Does not include application for driver placements

• Transparent pricing with no hidden fees
• If your caregiver fails to come to Hong Kong for any reason, you will receive a "Free Replacement".
• If your caregiver resigns due to personal reasons within one month of working, you will receive a "Free Replacement".
• During the two-year contract period, you can enjoy a "Paid Replacement" discount.
• Refund guarantee (60% refund amount): If there is a sudden change in patient’s health condition, you can cancel the application before the application form is submitted to the Immigration Department and receive a refund.